our Refund Policy
At Dropout Academy Vape, your satisfaction is important to us. We stand by the quality of our products, but due to the nature of disposable vape products, all sales are final.
❌ No Refunds or Returns
We do not accept returns or offer refunds on any used or opened items due to hygiene and safety reasons.
✅ Damaged or Defective Products
If your item arrives damaged, leaking, or non-functional, you must notify us within 48 hours of delivery with clear photos or video proof.
Send your email to us on live chat
Include:
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Order number
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Description of the issue
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Photos or video proof
If approved, we will offer a replacement or store credit (no cash refunds).
⚠️ Wrong Address / Missed Delivery
We are not responsible for orders shipped to an incorrect address provided by the customer. Please double-check all shipping info before confirming your order.
our Privacy Policy
We value your trust and are committed to protecting your personal information.
🔐 What We Collect
When you shop with us, we may collect:
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Your name and shipping address
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Your email and phone number
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Your payment details (securely processed through trusted gateways)
🛡️ How We Use It
We only use your information to:
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Process and deliver your order
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Contact you with updates
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Improve our website and customer experience
We never sell or share your information with third parties except when required to process your order or comply with the law.
🔎 Cookies
We use cookies to track your site experience and remember your cart. You can manage cookies through your browser settings.